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Outage status

Is Sage down right now?

Sage: Minor issues · checked 5 min ago

Source · status.sage.comNot an official vendor page

Minor issues

E-Reporting - Partial Outage

Last checked 5 min ago (5 Oct, 08:50 UTC)

Official status page

Sage outage status by product and region, plus desktop-vs-cloud triage.

1. Is it down right now?

Minor Service Outage

Affected regions / cells: Sage's Statuspage is grouped by product and region (North America, UK & Ireland, …). Sage 50 desktop on a local server is not this board.

2. Known bug — is a fix date published?

No known bug with a published fix date right now.

  • E-Reporting - Partial Outage

    monitoring · minor · updated 2 Oct, 15:51 UTC

    Le service fonctionne comme prévu. La prévention de toute récurrence demeure notre priorité, et nous continuons à surveiller le service de près. ---------------------------------------------------------- The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

    Vendor note
  • Brightpearl - Partial Outage

    investigating · minor · updated 2 Oct, 14:12 UTC

    The service continues to perform as expected and remains under close monitoring. Should customers experience any issues, they are advised to contact Customer Services.

    Vendor note
  • Banking Service - Gocardless - Partial Outage

    identified · minor · updated 22 Sep, 15:42 UTC

    We remain engaged with our third-party provider, GoCardless, which is actively working on a fix.

    Vendor note

3. Plain-English workaround

From experience

Match the product: Business Cloud, Intacct, 200, Payroll. A UK payroll incident does not excuse a failed Intacct login in the US. Desktop 50 with a locked SYSMAN is your file server, not Sage Cloud.

4. Upstream or scheduled?

Vendors do not publish one shared dependency map. This list is the upstream tools we watch with this service.

No upstream SaaS listed. This is a root provider on our map.

Upcoming maintenance

  • Sage People SFTP - Scheduled Maintenance

    scheduled · 7 Oct, 17:00 UTC → 7 Oct, 21:00 UTC

    Sage People SFTP will be undergoing maintenance on Wednesday, October 7th, 2026, for 4 hours between 18:00 BST and 22:00 BST (13:00 EDT and 17:00 EDT). The service will be unavailable during this scheduled time. We apologize for any inconvenience this may cause. Thank you. The S…

  • Sage Business Cloud Lohnabrechnung (DE) - Scheduled Maintenance

    scheduled · 7 Oct, 21:00 UTC → 8 Oct, 20:00 UTC

    Bei Ihrer Sage Business Cloud Lohnabrechnung (DE) wird am Mittwoch, den 7. Oktober 2026, einer Wartung unterzogen. Die Wartung dauert 23 Stunden und findet zwischen 09:00 MEZ am 7. Oktober und 08:00 MEZ am 8. Oktober statt. Das Service ist während dieser geplanten Zeit nicht ver…

Match the product and the country before you blame "Sage"

We read status.sage.com for current status, open incidents and upcoming maintenance. The board is grouped by product and region (North America, UK & Ireland, and others). A UK payroll incident does not excuse a failed Intacct login in the US. Sage 50 desktop on a local server with a locked SYSMAN is your file server, not Sage Cloud.

Desktop vs cloud

  • Business Cloud / Intacct / 200 / Payroll. Say which one. They have different incidents.
  • Sage 50 data file will not open. Local file, exclusive lock, or a dead mapped drive. This page will stay quiet, correctly.
  • Payroll cutoff today. Read upcoming maintenance first. Planned windows cluster around pay day.
  • SSO into Sage. If the Sage app is up and the tile never opens, check Okta or Entra.

Official status: status.sage.com.

Licences, SYSMAN, and SSO

Expired cloud licences and a desktop SYSMAN lock are the two most common "Sage is down" calls that never appear on status.sage.com. Ask which product binary they launch. Intacct admins should use the Intacct status component, not Sage 50 folklore.

Official status: status.sage.com. Payroll bureaux should read maintenance before a pay run, not after the file fails.

Check your side

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Issues in the last 7 days

  • 5 Oct, 08:50 UTC Minor issues
  • 5 Oct, 08:35 UTC Minor issues
  • 5 Oct, 08:15 UTC Minor issues
  • 5 Oct, 07:35 UTC Minor issues
  • 5 Oct, 07:15 UTC Minor issues
  • 5 Oct, 07:00 UTC Minor issues
  • 5 Oct, 06:40 UTC Minor issues
  • 5 Oct, 06:20 UTC Minor issues
  • 5 Oct, 06:00 UTC Minor issues
  • 5 Oct, 05:40 UTC Minor issues
  • 5 Oct, 05:25 UTC Minor issues
  • 5 Oct, 05:05 UTC Minor issues
  • 5 Oct, 04:45 UTC Minor issues
  • 5 Oct, 04:25 UTC Minor issues
  • 5 Oct, 04:05 UTC Minor issues
  • 5 Oct, 03:50 UTC Minor issues
  • 5 Oct, 03:30 UTC Minor issues
  • 5 Oct, 03:10 UTC Minor issues
  • 5 Oct, 02:50 UTC Minor issues
  • 5 Oct, 02:30 UTC Minor issues
  • 5 Oct, 02:15 UTC Minor issues
  • 5 Oct, 01:55 UTC Minor issues
  • 5 Oct, 01:35 UTC Minor issues

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