Is Teams down right now?

We only repeat what Microsoft posts publicly. If this page is quiet, check the official status page and — if you are an admin — Service health in the Microsoft 365 admin centre. A single user on one PC is usually cache, profile, or network, not a worldwide outage.

Why does Microsoft still look green when Teams is broken for us?

Tenant-scoped incidents and Message Center posts are not public. Office staff cannot see them. That is a known gap, not a failure of this checker.

If webmail or another site on the same WAN works, and only one app or one profile fails, it is almost never a global outage. If every user in every site fails at the same minute, start with the vendor page and Azure.

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Outage status

Is Microsoft Teams down right now?

Teams: Operational · checked just now

Source · status.cloud.microsoftNot an official vendor page

Operational

No active incident in the public RSS feed

Last checked just now (5 Oct, 08:55 UTC)

Official status page

Last ~2 hours (24 checks)

Teams outage status today: public incidents, call-quality vs outage triage, Azure upstream, and workarounds.

1. Is it down right now?

Microsoft Admin Center public RSS. It is updated when admins cannot open Service health — not a full Outlook/Teams/SharePoint outage board. Check the official page and your admin centre.

Affected regions / cells: Call quality is regional. A UK office can have frozen video while US chat is fine. That is usually the WAN or a local proxy, not a global Teams outage.

2. Known bug — is a fix date published?

No known bug with a published fix date right now.

No open incident in the last successful fetch.

3. Plain-English workaround

From experience

If chat works and calls do not, it is media (UDP 3478-3481, the local firewall, or a cheap Wi-Fi AP), not a chat outage. Switch the call to the phone app on LTE. If nobody can sign in, treat it as Entra. Clear the Teams cache before you reimage the laptop.

4. Upstream or scheduled?

Vendors do not publish one shared dependency map. This list is the upstream tools we watch with this service.

Microsoft 365 OperationalTeams identity and chat sit on Microsoft 365.
Azure OperationalMedia often fails when the path to Azure front doors is congested — that can look like a Teams outage.

Upcoming maintenance

No upcoming window in the vendor feed.

Frozen Teams video is usually UDP, not a chat outage

Chat, files and meetings fail independently. If the chat pane is live and the call looks like a slideshow, you are looking at media (UDP 3478–3481, a cheap access point, or a VPN that hairpins media through another country). Official public status: status.cloud.microsoft. Call quality for one user lives in the Teams admin centre, not on a status page.

Messages that are not "Teams is down"

We're sorry — we've run into an issue. Relaunch. If it is company-wide at the same minute, then check the public board and Entra.
Couldn't connect to the meeting. Try the mobile app on LTE. If LTE works, the office path is the fault.
Your organisation hasn't enabled Teams. Licence or policy. Not an outage.
Recording failed / transcripts missing. Often a stream/compliance workload, not chat. Admins should read Service health for those components.

End user vs admin

Users: chat vs call split, phone app off Wi-Fi, camera/mic permissions. Admins: live call analytics (loss and jitter), split-tunnel the VPN around Teams media, and confirm the user is in the right meeting policy. Clearing the Teams cache is cheaper than a reimage. See Teams calls freezing.

Admin centre vs this page

Call analytics, meeting policies, and whether the user is in Islands vs Teams-only mode never appear on a public status page. We will not pretend they do. If the whole tenant cannot sign in, treat it as identity and check Microsoft 365 plus Entra. If one meeting lobby is broken, it is that meeting or that policy.

VDI and thin clients add another layer: the plugin or the media path on the host. Those failures look identical to "Teams is down" in a screenshot. Test a physical laptop on LTE before you escalate to Microsoft.

Check your side

Chat and files work, but video freezes? That is the network path, not 'Teams is down'.
Can the same user join from the mobile app off office Wi-Fi?
Admin: live call analytics for that user — packet loss and jitter, not a status page.
Split-tunnel VPN: force Teams media around the VPN. Hairpinning calls through a distant POP is a classic freeze.

Related guides

Teams video calls freezing: outage or network?

FAQ

Is Teams down right now?: We only repeat what Microsoft posts publicly. If this page is quiet, check the official status page and — if you are an admin — Service health in the Microsoft 365 admin centre. A single user on one PC is usually cache, profile, or network, not a worldwide outage.
Why does Microsoft still look green when Teams is broken for us?: Tenant-scoped incidents and Message Center posts are not public. Office staff cannot see them. That is a known gap, not a failure of this checker.
Is it them or us?: If webmail or another site on the same WAN works, and only one app or one profile fails, it is almost never a global outage. If every user in every site fails at the same minute, start with the vendor page and Azure.