Is SharePoint or OneDrive down right now?

We only repeat what Microsoft posts publicly. If this page is quiet, check the official status page and — if you are an admin — Service health in the Microsoft 365 admin centre. A single user on one PC is usually cache, profile, or network, not a worldwide outage.

Why does Microsoft still look green when SharePoint or OneDrive is broken for us?

Tenant-scoped incidents and Message Center posts are not public. Office staff cannot see them. That is a known gap, not a failure of this checker.

If webmail or another site on the same WAN works, and only one app or one profile fails, it is almost never a global outage. If every user in every site fails at the same minute, start with the vendor page and Azure.

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Outage status

Is SharePoint and OneDrive down right now?

SharePoint / OneDrive: Operational · checked 1 min ago

Source · status.cloud.microsoftNot an official vendor page

Operational

No active incident in the public RSS feed

Last checked 1 min ago (5 Oct, 08:55 UTC)

Official status page

Last ~2 hours (24 checks)

SharePoint and OneDrive outage status, sync vs service failures, and the first checks an engineer actually runs.

1. Is it down right now?

Microsoft Admin Center public RSS. It is updated when admins cannot open Service health — not a full Outlook/Teams/SharePoint outage board. Check the official page and your admin centre.

Affected regions / cells: Sync issues are usually per-device. Tenant-wide sharing failures are the ones that belong on a status page.

2. Known bug — is a fix date published?

No known bug with a published fix date right now.

No open incident in the last successful fetch.

3. Plain-English workaround

From experience

If OneDrive says Processing changes forever: pause sync, confirm the user is under the file-count and path-length limits, then reset the client. If a whole site collection 500s for everyone, that is Microsoft — open the official page and stop resetting laptops.

4. Upstream or scheduled?

Vendors do not publish one shared dependency map. This list is the upstream tools we watch with this service.

Microsoft 365 OperationalSharePoint Online and OneDrive for Business are Microsoft 365 workloads.
Azure OperationalStorage and CDN paths are Azure.

Upcoming maintenance

No upcoming window in the vendor feed.

OneDrive "Processing changes" is almost never a tenant outage

Browser access to the same library is the tie-breaker. If the site opens and the sync client sits on a spinner, reset the client after you check file-count, path length, and disk space. Tenant-wide 500s on a site collection are the ones that belong on status.cloud.microsoft. Sharing-link failures after a security tightening are usually "Anyone" vs "New and existing guests", not Microsoft being dark.

Common client wording

Processing changes forever. Pause sync, confirm Known Folder Move is not fighting a full disk, then reset OneDrive.
You don't have permission to upload. Permissions or a blocked file type. One person, not the fleet.
This site can't be reached on company.sharepoint.com. If colleagues fail too, check Microsoft 365 and Azure. If only you fail, DNS or VPN.
Files-On-Demand placeholders that will not open. Online-only files with no network, or a filter driver. Not a worldwide outage.

End user vs admin

Users: browser vs client, one library vs all libraries. Admins: Service health for SharePoint/OneDrive, sharing defaults, and whether a recent Conditional Access change blocked the sync app. Official admin surface: Microsoft 365 admin centre.

Sync limits people forget

Path length, 400,000 files in a library, invalid characters, and a disk that reports free space but is actually reserved by Files-On-Demand will all sit on "Processing changes". None of those are tenant outages. Admins should also check whether the OneDrive sync app is blocked by Conditional Access as a non-browser client.

Sharing links that suddenly 404 after a weekend are often a label, retention, or "Anyone" policy change. Ask who changed sharing defaults before you open a Microsoft ticket.

Check your side

Browser access to the same library: works or not?
One person or the whole company?
Files-On-Demand / known-folder move fighting a disk that is actually full?
Sharing links failing? Check if the tenant is still on 'Anyone' vs 'New and existing guests' after a security change.

Related guides

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FAQ

Is SharePoint or OneDrive down right now?: We only repeat what Microsoft posts publicly. If this page is quiet, check the official status page and — if you are an admin — Service health in the Microsoft 365 admin centre. A single user on one PC is usually cache, profile, or network, not a worldwide outage.
Why does Microsoft still look green when SharePoint or OneDrive is broken for us?: Tenant-scoped incidents and Message Center posts are not public. Office staff cannot see them. That is a known gap, not a failure of this checker.
Is it them or us?: If webmail or another site on the same WAN works, and only one app or one profile fails, it is almost never a global outage. If every user in every site fails at the same minute, start with the vendor page and Azure.